Effective Date: Oct. 30, 2024
Welcome to Antleraura Pet Supplies Inc.. By using our website, purchasing products, and accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.
1. General Information
The website www.antlerforpets.ca is operated by Antleraura Pet Supplies Inc., a company registered in Calgary Alberta Canada. Throughout the site, the terms “we,” “us,” and “our” refer to Antleraura Pet Supplies Inc.. By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”).
2. Use of the Website
By using our website, you confirm that you are at least 18 years old, or if under 18, you are accessing the website under the supervision of a parent or guardian. You agree not to use the website for any unlawful purpose or in violation of these Terms.
3. Product Information and Availability
We make every effort to display the most accurate product descriptions, including the size, ingredients, and benefits of our velvet antler wafers. However, we do not guarantee that all information on our website is error-free.
Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
4. Orders and Payment
Placing Orders: When you place an order on our website, you are making an offer to purchase the product(s) subject to these Terms. We reserve the right to cancel or refuse any order at our discretion, for example, due to stock availability, inaccurate pricing, or suspected fraud.
Pricing: All prices listed on our website are in Canadian Fund and are subject to change without notice. We reserve the right to correct any pricing errors. Taxes and shipping fees will be added at checkout where applicable.
Payment: We accept VISA, e-Transfer, Wechat, for all orders. By providing your payment details, you represent that you are authorized to use the payment method provided.
5. Shipping and Delivery
Shipping: We offer shipping to Canada and USA. Shipping times and rates vary depending on your location and the selected shipping option. Any delivery dates provided are estimates, and we are not liable for delays beyond our control.
Risk of Loss: Once your order has been shipped, the risk of loss or damage passes to you. Please ensure you provide accurate shipping information. We are not responsible for undelivered packages due to incorrect addresses.
6. Returns and Refunds
Returns: If you are not completely satisfied with your purchase, you may return the item(s) within ten (10) days of receiving them, provided that they are unused and in their original packaging. Please contact us at return@antlerforpets.cafor return instructions.
Refunds: Upon receipt and inspection of the returned items, we will issue a refund to your original payment method within Ten (10) days. Shipping costs are non-refundable unless the return is due to our error or a defective product.
7. Limitation of Liability
To the fullest extent permitted by law, Antleraura Pet Supplies Inc. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to, any errors or omissions in the product descriptions, or delays in shipping.
Our liability is limited to the total purchase price of the products you ordered from us.
8. Intellectual Property
All content on our website, including images, text, logos, and product descriptions, is the property of Antleraura Pet Supplies Inc. and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from this website without our express written permission.
9. User Comments and Submissions
If you submit any feedback, comments, or other content to our website, you grant us the right to use, reproduce, and display such content in connection with our business. We reserve the right to monitor, edit, or remove any content that violates these Terms or is otherwise inappropriate.
10. Changes to Terms
We reserve the right to modify these Terms at any time, so please review them regularly. Any changes to the Terms will be posted on this page with an updated effective date. Your continued use of our website after any modifications constitutes acceptance of the revised Terms.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Alberta Canada. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Calgary, Alberta, Canada.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Antleraura Pet Supplies Inc.
403-305-3335
Returns: If you are not completely satisfied with your purchase, you may return the item(s) within ten (10) days of receiving them, provided that they are unused and in their original packaging. Please contact us at return@antlerforpets.cafor return instructions.
Refunds: Upon receipt and inspection of the returned items, we will issue a refund to your original payment method within Ten (10) days. Shipping costs are non-refundable unless the return is due to our error or a defective product.
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